Hauppauge, NY 11788
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Your total satisfaction is important to us. In the unlikely event that you are not completely satisfied with one of our products, returns are gladly accepted within 30 days of receipt of goods. All returns must be pre-authorized by Sios and accompanied by a Return Merchandise Authorization (RMA) number. Please contact Sios Customer Service for a RMA number at 855-644-SIOS (7467) or via e-mail at orders@Sios.com.
Discontinued products and products that have been opened and/or used will not be eligible for return. Buyer is responsible for shipping charges of all returns.
A 20% restocking fee may be applied to returns for such reasons as inventory balancing, canceled orders or incorrect merchandise ordered. All products returned to Sios due to refusal of acceptance by Buyer, without prior Sios authorization, may also be subject to a 20% restocking fee and shipping charges.
Should the buyer choose to exchange for another comparable product, the buyer will be responsible for additional shipping charges.